I wish to join Oceanis in her hugs and thanks.
With regard to the complaint which has been sent there is not much to say.
If you cannot be online due to RL, you simply have to tell in advance.
Nobody will be thrown out for having been on holidays or on a business trip.
That said it is essential for the RP to come online often and for longer than just 5 minutes.
Nobody can start a roleplay with someone being online for such a short period of time.
The application is clear on that - totally clear.
If you are unwilling to keep your committment, you can quit.
But don't give shit to those who try hard, take time and effort to make TI the wonderful place it is.
Karin